State Farm® Insurance Agent Mark Royalty
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberly Bitter
September 25, 2026
5
out of
5
rating by Kimberly Bitter
"Awesome to work with. Quick responses and caring team! Saved me a bunch of money!"
We responded:
"So happy to help! Nothing like saving money and getting better coverage plus life insurance! "
Angela Pierce
September 17, 2026
5
out of
5
rating by Angela Pierce
"My experience was nothing short of amazing and Tony was very helpful and informative. I will definitely recommend my friends and family."
We responded:
"Thanks so much for the amazing review, Angela! We really appreciate your support here in Lees Summit. Just reach out anytime if you need us - we’re here for you. "
Ty Louangboriboune
September 15, 2026
5
out of
5
rating by Ty Louangboriboune
"Love this agency. Everytime I call it’s like I talking to a good friend, they are generous and helped me understand what my coverages. One person that stands out is Tone, really great worker, I would recommend talking with him."
We responded:
"Hi Ty, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Mark Royalty’s team. Please reach out to us if any questions come up! - Mark Royalty’s Insurance Team "
Epigmenio Guzman
September 10, 2026
5
out of
5
rating by Epigmenio Guzman
"Mark royalty always goes above and beyond"
We responded:
"Thank you so much for your wonderful feedback of us here at Mark Royalty’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Mark Royalty’s Insurance Team "
Dominique “Nikki” Harris
September 9, 2026
5
out of
5
rating by Dominique “Nikki” Harris
"Just met Clayton today and he went above and beyond handling issues for me he stated he will be checking in and keeping me updated. I hope all companies have an employee like Clayton that is here to serve. Thank you a bunch"
We responded:
"Dominique, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Serenity Fulmer
September 4, 2026
5
out of
5
rating by Serenity Fulmer
"Mark and his team has made insurance way less of a headache. They help to make sure you understand and keep you updated as things change vs just sending out an email!"
We responded:
"We appreciate you taking the time to leave us a review. Thank you. Have a great weekend!
"
Anne Dureka
September 4, 2026
5
out of
5
rating by Anne Dureka
"Our experience with everyone at Mark Royalty State Farm office has been great! Everyone I have spoken with has gone above and beyond to help with our insurance needs. Anytime I have questions communication has been clear and professional. I highly recommend this office and the agents for your insurance needs."
We responded:
"Hi Anne, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Mark Royalty, Your State Farm Agent "
Alicia Dixon
September 2, 2026
5
out of
5
rating by Alicia Dixon
"Great service!"
We responded:
"Thanks Alicia! "
Lisa Flinn
September 2, 2026
5
out of
5
rating by Lisa Flinn
"Tony was extremely helpful and fast on getting our insurance up to date. I appreciate being able to talk with a person and getting the help that I needed!!"
We responded:
"Thanks so much for the fantastic rating, Lisa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Brandon Creasy
August 28, 2026
5
out of
5
rating by Brandon Creasy
"Been insuring with this location for years now. They call and check up on everything and make sure everything is what I need."
We responded:
"Thanks so much for the amazing review, Brandon! We really appreciate your support here in Lees Summit. Just reach out anytime if you need us - we’re here for you. "
Jillian Cramm
August 28, 2026
5
out of
5
rating by Jillian Cramm
"The team has been amazing! Very communicative and on top of it. I’ve never had issues getting ahold of someone and they’ve only reached out about important updates!"
We responded:
"Thank you so much for your wonderful feedback of us here at Mark Royalty’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Mark Royalty’s Insurance Team "
Spencer Huffaker
August 28, 2026
5
out of
5
rating by Spencer Huffaker
"The team here is great! My rates are great and anytime I have questions they are very quick to respond. I highly recommend this team."
We responded:
"Spencer, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
John Allan
August 28, 2026
5
out of
5
rating by John Allan
"Was extremely easy to work with - my rep is Clayton and he has helped me at every turn! Looking to add another vehicle with fiancé and having a team you can trust just takes off so much unnecessary stress."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Sammy Commons
August 28, 2026
5
out of
5
rating by Sammy Commons
"I have been very impressed with state farm and how they have been able to save me money. I really appreciate this team specially - especially Tony Trotter as he has always helped me navigate any questions that’s I’ve had and helped me understand my policy. This team has shown proficient communication with a personable approach and I definitely recommend them if you’re looking for a new insurance group."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lees Summit insurance team. "
Venice Cherrito
August 27, 2026
5
out of
5
rating by Venice Cherrito
"very helpful!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lees Summit to know you had such a great experience with us. "
Ashley Bailey
August 27, 2026
5
out of
5
rating by Ashley Bailey
"They have always been very helpful when it comes to my coverage and communication. I am a single mom and struggle sometimes on making my payment on time. And not once have they made me feel bad for it. They try and work with you at the same time giving you a piece of mind."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Charese Campbell
August 27, 2026
5
out of
5
rating by Charese Campbell
"Everyone at this location is always very helpful. Highly recommend!"
We responded:
"Charese, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Devon Hamline
August 27, 2026
5
out of
5
rating by Devon Hamline
"Solid team there at the Royalty office.
Very helpful and looks out for the customer's best interest.
Highly recommend this team."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Killswitch_713
July 16, 2026
5
out of
5
rating by Killswitch_713
"Tony’s the GOAT! He is thorough in explaining insurance coverages and makes the process so simple. I appreciate all the hard work Tony!"
We responded:
"Thank you so much for the 5 stars, Killswitch_713! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Daniel Morris
May 23, 2026
5
out of
5
rating by Daniel Morris
"This is a really fantastic office to work with. The communication is great - informative, quick responses to all the questions, and no surprises. Tony made this process easy, with no pressure, and addressed my needs every step of the way. Thanks!"
We responded:
"Thanks so much for the amazing review, Daniel! We really appreciate your support here in Lees Summit . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Kristin Scott
May 14, 2026
5
out of
5
rating by Kristin Scott
"Clayton and Noah were super helpful even in a stressful time for me, I am so glad I answered the phone! They got my car, house and business covered and it was WAY less than what I was paying with Progressive! Thanks fellas! 10/10!!"
We responded:
"Thanks so much for the fantastic rating, Kristin! We are so glad you had a positive experience with us here on State Farm Agent Mark Royalty’s Team. If there is anything we can do for you in the future, just give us a shout! "
Tia Oleary
May 12, 2026
5
out of
5
rating by Tia Oleary
"Tony was amazing! very helpful and patient with me. I was thrilled at the price he gave me for my car insurance."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Royalty’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lees Summit ."
Cory Hahn
May 12, 2026
5
out of
5
rating by Cory Hahn
"Everyone at Mark Royalty's State Farm Insurance office is so great to work with. Always helpful if we have questions, and responsive every time we need to make an addition or change to our policy. I would highly recommend!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lees Summit to know that you had such a wonderful experience with us here on State Farm Agent Mark Royalty’s Team."
Lydia Francis
May 5, 2026
5
out of
5
rating by Lydia Francis
"Great costumer service and great prices. Tony helped me and was very understanding and helpful will definitely be continuing with State Farm!"
We responded:
"Thanks so much for the amazing review, Lydia! We really appreciate your support here in Lees Summit . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Jadan Taylor
May 1, 2026
5
out of
5
rating by Jadan Taylor
"Amazing service, quick, easy, and got me a great policy for a great price."
We responded:
"We are grateful for your 5-star review, Jadan! Thanks for taking a moment to share your positive rating of State Farm Agent Mark Royalty’s Team here in Lees Summit . "