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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chad Jeffry

Chad Jeffry

March 14, 2026

5  out of  5
rating by Chad Jeffry
"My guy, Clayton, is always there when I have needs or questions. I have a few different lines with them and have had no issues. Looking at adding some life soon."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mark Royalty’s Team. "
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Beverly Mendenhall

March 13, 2026

5  out of  5
rating by Beverly Mendenhall
"Very helpful in securing new home owners insurance!!!"
We responded:
"Thank you for your kind review of State Farm Agent Mark Royalty’s Team. We appreciate it!"
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Tina Darrough

March 11, 2026

5  out of  5
rating by Tina Darrough
"Noah was great I was having problems and he was very understanding and helped me get through everything before ending our conversation thanks again"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Royalty’s Team here in Lees Summit . "
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david tyler

March 5, 2026

5  out of  5
rating by david tyler
"Mark, Noah, and Clayton are all highly skilled and professional at their job, they truly care about your needs and are always willing to accommodate your situation. State Farm itself is an amazing coverage and they're highly competitive with their rates....🚗"
We responded:
"Thank you so much for the 5-stars, david! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lachelsa Rose

March 5, 2026

5  out of  5
rating by Lachelsa Rose
"Great and friendly staff"
We responded:
"Lachelsa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mark Royalty’s Team is just a call or email away!"
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Peggy Canady

March 3, 2026

5  out of  5
rating by Peggy Canady
"Very informative, reasonable priced"
We responded:
"Thank you so much for the 5-stars, Peggy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mark Royalty’s Team anytime."
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Mark Rhodes

February 27, 2026

5  out of  5
rating by Mark Rhodes
"I had the privilege to work with Clayton to set up home and auto insurance. I went with State Farm initially for the great rates, but Clayton sealed the deal for me by providing exceptional customer service! He was very patient with all of my questions and explained everything so I wasn't left questioning what I'm paying for. He was very knowledgeable and easy to work with. I appreciate the quality of service and accessibility to a real person to speak with when I have questions and need assistance. I would highly recommend working with this agency!"
We responded:
"Thank you for taking the time to leave such a great review, Mark. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Cam Mathis

February 27, 2026

5  out of  5
rating by Cam Mathis
"Great experience working with these guys. Clayton was very helpful and friendly throughout the whole process! Highly recommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Royalty’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lees Summit ."
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Scott Smith

February 23, 2026

5  out of  5
rating by Scott Smith
"Mark and his team are people of integrity who go above and beyond to provide great service and knowledgeable support"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lees Summit to know that you had such a wonderful experience with us here on State Farm Agent Mark Royalty’s Team."
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Zachary Hornibrook

February 19, 2026

5  out of  5
rating by Zachary Hornibrook
"I had an excellent experience at Mark Royalty State Farm on both my Auto and Renter's insurance. Clayton was respectful and responsive. He customized my quotes to suite my needs and budget. Quality insurance with friendly, local customer service at a fair price. Highly recommended."
We responded:
"Thank you for the 5-star review, Zachary! Here on State Farm Agent Mark Royalty’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Rebecca Roth

Rebecca Roth

February 16, 2026

5  out of  5
rating by Rebecca Roth
"Great experience getting insurance here! Easy to get ahold of and they explained the coverage options, got me taken care of quickly. Not to mention their rates are awesome!! Thank you Clayton and Mark."
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Chelsea Rexroat

February 14, 2026

5  out of  5
rating by Chelsea Rexroat
"Clayton made it a quick and easy process to switch over for me, and was very patient when we struggled to touch base. He took time out of his personal time to help me get switched over, and found me the best rates!"
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Joseph Kronk

January 23, 2026

5  out of  5
rating by Joseph Kronk
"Great customer service. They saved me $900 a yr over progressive. Thank you guys."
We responded:
"Thrilled that we were able to help and are looking forward to working together! "
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Jake Hall

January 22, 2026

5  out of  5
rating by Jake Hall
"Good and quick service, Harrison was very nice. Decent prices. Highly recommend."
We responded:
"Thanks Jake! Looking forward to working with you!"
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Breanne Lightfoot

January 19, 2026

5  out of  5
rating by Breanne Lightfoot
"We’ve had an awesome experience with this office. Harrison has been incredibly informative and so patient while helping me set up insurance for my new business, and he always makes sure our personal policies are giving us the best value. The entire office is friendly, responsive, and easy to work with. We’ve worked with Mark and his team for the entire five years we’ve been in Missouri, and they’ve been consistently great. Highly recommend this office."
We responded:
"Hi Breanne, we have enjoyed getting to know you and are beyond excited about your new business! Thanks for your review! "
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Carrie Busby Howell

January 14, 2026

5  out of  5
rating by Carrie Busby Howell
"Great rates and very easy to work with!"
We responded:
"Thanks Carrie! Appreciate the opportunity to work with you! "
Profile photo of Elizabeth Mann

Elizabeth Mann

January 14, 2026

5  out of  5
rating by Elizabeth Mann
"Been going here for years and will never change to a different provider/location. The staff is always more than helpful & friendly. Nothing but positive things to say about this office."
We responded:
"Elizabeth, we deeply appreciate your loyalty and your business! Thank you!"
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Brett Garrahan

January 14, 2026

5  out of  5
rating by Brett Garrahan
"The Royalty agency has always been very helpful. They’re always just a phone call away, whether it be a quick policy question or adjustments altogether. Highly recommend this office for anyone who wants that hands on touch. Very easygoing and helpful group."
We responded:
"Thanks Brett! We appreciate you!"
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Lyss Ferguson

January 13, 2026

5  out of  5
rating by Lyss Ferguson
"Clayton and Harry were super helpful in my auto insurance switch. They even helped me get a rate where I’m saving almost $50 a month, WITH added life insurance! I look forward to working with them further."
We responded:
"Thank you for your review! We look forward to working with you!"
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sean powell

January 12, 2026

5  out of  5
rating by sean powell
"I have no complaints and I believe that's all that needs to be said."
We responded:
"Thanks Sean! "
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Trichel Thom

January 8, 2026

5  out of  5
rating by Trichel Thom
"This ofc was referred to me and I am so happy and delighted that they were, each time I call with my many questions they never hesitated to answer my questions and provided me with what I was needing and how to obtain it!!! Very courteous and friendly. Clayton and Harrison were awesome talking to!! I am real big on customer service and they topped it off!! Thank you guys for being exceptional!!!"
We responded:
"Thrilled that we have the opportunity to work together for your insurance needs! Thanks for your review! "
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em b

January 8, 2026

5  out of  5
rating by em b
"Mark and Clayton were able to help me out when I was in a really tough spot. These guys are amazing!"
We responded:
"We appreciate you, thanks for sharing your experience! "
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Songbird 1032

January 8, 2026

5  out of  5
rating by Songbird 1032
"I recently switched to State Farm from another company due to the price of insurance spiking. Thankfully I was able to save so much money that I have a bit of breathing room now. Thank you to Clayton and Harrison for making the process so smooth!"
We responded:
"We are here to help! Looking forward to working with you! "
Profile photo of Jesse Lyle

Jesse Lyle

December 9, 2025

5  out of  5
rating by Jesse Lyle
"I called an old friend named Harrison and he was able to save me over $200 a month on my insurance policies vs progressive. Highly recommend!"
We responded:
"Thanks Jesse!"
Profile photo of Mary Staples

Mary Staples

December 5, 2025

5  out of  5
rating by Mary Staples
"It couldn't have come at a better time. Struggling to make ends meet and my insurance company was basically taking half a car payment for insurance... Until I got a phone call from State farm. This office! Not only did he save me money! And I might add $100 a month. Yes, I'm saving $100 a month! But not only am I saving $100 a month but I got deductibles that are half of what I was paying before. And I have renters insurance all for $100 less than what I was giving to the other insurance company.... So if you want good service & a fair price for insurance I suggest you call these guys!"
We responded:
"Thanks Mary, so happy that we can help! "